Basin Harbor seeks a self-starter and strong collaborator with high energy and drive to meet the needs of a demanding hospitality environment.  This position is ideal for a person looking to take technology theory into practice. This would be an ideal paid internship opportunity.

Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.

Responsibilities and Duties:

• Technical Troubleshooting & Support for Core Application Software.
• Experience with a variety of network and systems protocols, transmission methods and network/systems technologies.
• Experience utilizing network sniffer and traffic analysis tools.
• Demonstrated expertise in troubleshooting application, server, desktop, and/or network problems.
• Systems supported include: Dell and HP servers, VMware, Citrix XenApp, HP Switches, Office 365, > 300 acres of wireless coverage, Mitel PBX

Essential Qualifications and Competencies:

• Bachelor's or Associate's Degree in Computer Science or related area or work toward that goal
• Working knowledge of Microsoft Office Products.
• Strong orientation toward excellent customer service.
• Strong written and verbal communication skills including the ability to communicate effectively with system integrators, external solution providers and resort guests.
• Systems knowledge and experience in: Dell / HP servers, HP Switches, MS Server 2008/2012/2016, Ruckus access point
• Ability to identify and resolve problems in a timely manner by gathering, analyzing, and synthesizing information;
• Must possess high level interpersonal skills and be an energetic and collaborative team player with a “can do” attitude;
• Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment;
• Must be willing and able to pass a background check.